Returns & Exchanges
At Cashews, we stand behind the quality of our premium nuts and snacks; if your order arrives damaged or doesn't meet our freshness standards, we offer a hassle-free resolution within 14 days of delivery.
Contact Support
Email our customer care team with your order number and photos of the product issues to initiate your request.
Review Process
Our quality assurance team will review your claim within 48 hours to ensure it meets our food safety and return eligibility criteria.
Return Authorization
Once approved, we will provide a prepaid shipping label or instructions for disposal if the item is perishable and cannot be returned.
Refund or Replacement
After verification, we will issue a full refund to your original payment method or ship out a fresh replacement at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing